Who do I contact for...? – DMSE Finance

MIT is a large institution, and DMSE Finance can’t do it all! Here’s a list of who to reach out to for faster resolution of your request:

Buy2Pay: B2P@mit.edu

For assistance with navigating the Buy2Pay system

To register a new vendor or ask a question about an existing vendor

To track down an order that wasn’t processed or a vendor didn’t receive

Travel Assistance: travelsupport@mit.edu

For all travel-related questions except for those asking when a report will be approved

Procurement Cards: procard@mit.edu

Fraudulent charge reporting

Card expiration questions

Card activation assistance

Increase your credit/spending limit (be sure to copy the DAF and the finance team)

Seeing purchase statements assistance

Assistance with receiving your card (if you elected to not have it sent to DMSE Finance’s office)

P-Card App in QuickBase: dmse-pcard@mit.edu

For tech support related to the P-Card App in QuickBase. This app is used by DMSE only and not MIT as a whole.

All other tech support questions: dmse-net@mit.edu

DMSE Service Center Billing: dmse-servicecenter-billing@mit.edu

For questions about your DMSE service center billing or lab usage

RFPs

First, check the status & location of your RFP: How do I check the status or location of my RFP?

Questions for RFPs already approved by DMSE: accounts-payable@mit.edu

Questions for RFPs that:

have not yet been approved DMSE

have been returned by DMSE approvers

should be directed to dmse-finance@mit.edu

Questions for the DMSE Finance Team

All other DMSE finance questions related to grants: dmse-grants@mit.edu

All other DMSE finance questions: dmse-finance@mit.edu

⚠️

When dmse-finarc@mit.edu is CC’ed on an email, please keep it CC’ed by clicking “reply all” to the message. Please do not send requests directly to this email address — it is an unmonitored mailbox, used for the finance team as an archive of messages in the event of unforeseen absences. Thank you for helping us make your experience more seamless!