MIT is a large institution, and DMSE Finance can’t do it all! Here’s a list of who to reach out to for faster resolution of your request:
Buy2Pay: B2P@mit.edu
- For assistance with navigating the Buy2Pay system
- To register a new vendor or ask a question about an existing vendor
- To track down an order that wasn’t processed or a vendor didn’t receive
Travel Assistance: travelsupport@mit.edu
- For all travel-related questions except for those asking when a report will be approved
Procurement Cards: procard@mit.edu
- Fraudulent charge reporting
- Card expiration questions
- Card activation assistance
- Increase your credit/spending limit (be sure to copy Magdalena and the finance team)
- Seeing purchase statements assistance
- Assistance with receiving your card (if you elected to not have it sent to DMSE Finance’s office)
P-Card App in QuickBase: dmse-pcard@mit.edu
- For tech support related to the P-Card App in QuickBase. This app is used by DMSE only and not MIT as a whole.
All other tech support questions: dmse-net@mit.edu
DMSE Service Center Billing: dmse-servicecenter-billing@mit.edu
- For questions about your DMSE service center billing or lab usage
RFPs
First, check the status & location of your RFP: How do I check the status or location of my RFP?
- Questions for RFPs already approved by DMSE: accounts-payable@mit.edu
- Questions for RFPs that:
- have not yet been approved DMSE
- have been returned by DMSE approvers
should be directed to dmse-finance@mit.edu
All other questions
- All other DMSE finance questions related to grants: dmse-grants@mit.edu
- All other DMSE finance questions unrelated to any of the above: dmse-finance@mit.edu
