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Returning an item purchased through Buy2Pay

How to return an item purchased through a B2P requisition.

Please refer to the Change, Cancel, or Return an Order VPF page for more information.

Returning an Item Purchased through B2P

If the vendor successfully fulfilled an order, but the received items are unsatisfactory or no longer needed, then a return would be appropriate.

To return a product, the original requester or an Administrative Assistant should contact the supplier directly and arrange for a return of the item(s) and the resulting refund or exchange.

Once the returned item has been received by the supplier, they will issue the refund, which will automatically update the PO in B2P.

Contact the VPF Procurement team for assistance, or contact VPF Accounts Payable regarding payment.
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